Shipping & Delivery
Thank you for shopping with JASNAV Collective. Each order is carefully prepared and packed by our small team before making its way to you.
ORDER PROCESSING
Orders are typically processed and prepared within 2–3 business days.
As we are a small team, processing times may occasionally be longer during new launches, promotions, holidays, or periods of high order volume.
Business days do not include weekends or statutory holidays.
LOCAL DELIVERY — BRANDON, MANITOBA
We’re happy to offer FREE local delivery for eligible addresses within Brandon, Manitoba.
If your address is within our local delivery area, Local Delivery will appear as an option at checkout.
Once your order has been prepared, we’ll provide you with the necessary delivery information. Please make sure your delivery address and contact information are accurate when placing your order.
Local delivery availability is determined by the delivery address entered at checkout.
CANADA-WIDE SHIPPING
We currently ship throughout Canada.
For orders outside our Brandon local delivery area:
Orders under $75 CAD — $7.99 CAD standard shipping
Orders $75 CAD and over — FREE standard shipping
Free-shipping eligibility is based on the qualifying order value after discounts and before applicable taxes.
Orders will generally be shipped using Canada Post. The available shipping service may vary depending on the destination and order.
ESTIMATED DELIVERY TIMES
Orders are typically processed within 2–3 business days before shipment.
Delivery times after dispatch vary depending on your destination, carrier service, weather, holidays, and other circumstances outside our control.
As a general estimate, please allow approximately 5–11 business days from the date your order is placed for most Canadian orders.
Rural, northern, and remote destinations may require additional delivery time.
Delivery estimates are not guaranteed.
ORDER TRACKING
Once your order has been shipped, you’ll receive a shipping confirmation email with tracking information, where available.
Please allow some time for tracking information to update after your package has been accepted by the carrier.
ADDRESS CHANGES
Please carefully review your shipping address before completing your order.
If you notice an error after placing your order, contact us as soon as possible. We’ll do our best to make the requested change before your order is processed, but address changes cannot be guaranteed once an order has been shipped.
DELIVERY DELAYS
Once an order has been handed over to the shipping carrier, transit times are outside JASNAV Collective’s direct control.
Unexpected delays may occur because of weather, holidays, high shipping volumes, or carrier disruptions.
If your package is experiencing an unusual delay, please contact us and we’ll do our best to assist you.
QUESTIONS ABOUT YOUR DELIVERY?
Please visit our Contact Us page and send us a message. If your question relates to an existing order, include your order number so we can assist you more efficiently.