TERMS OF SERVICE

These Terms of Service govern your use of the JASNAV Collective website and your purchase of products from JASNAV Collective.

By accessing our website, placing an order, or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

ONLINE STORE TERMS

By using this website, you confirm that you are legally capable of entering into a purchase agreement in your jurisdiction.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You must not attempt to interfere with, damage, misuse, or compromise the security or operation of our website.

PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to display our products, colours, finishes, dimensions, descriptions, and photographs as accurately as possible.

However, colours and appearance may vary slightly depending on lighting, photography, screen settings, and device displays.

Many JASNAV Collective accessories are handmade, hand-finished, plated, textile-based, or produced in small batches. Minor variations in colour, finish, shape, texture, placement, or detailing may occur and are not necessarily considered defects.

Product availability is subject to change without notice.

PRICING

All prices displayed on our website are shown in the currency indicated at checkout.

We reserve the right to change product prices, promotions, discounts, or offers at any time. Changes will not affect orders that have already been completed unless required to correct an obvious error or as otherwise permitted by law.

Applicable taxes and shipping charges will be shown at checkout where required.

ORDERS

After you place an order, you will receive an order confirmation at the email address provided during checkout.

An order confirmation does not necessarily mean that an order has been accepted or fulfilled.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

• Incorrect pricing or product information
• Inventory errors
• Suspected fraud or unauthorized transactions
• Payment issues
• Orders that cannot reasonably be fulfilled
• Misuse of promotions or our website

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

ACCURACY OF CUSTOMER INFORMATION

You are responsible for providing accurate and complete information when placing an order, including your name, email address, shipping address, and other information required to complete your purchase.

Please review your information carefully before submitting your order.

If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address or order can be changed once processing or shipment has begun.

SHIPPING AND DELIVERY

Shipping options, charges, estimated delivery times, and available delivery areas are provided during checkout and/or in our Shipping & Delivery Policy.

Delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

Delays caused by postal carriers, weather, customs, incorrect customer information, or circumstances outside our reasonable control may occur.

Please refer to our Shipping & Delivery Policy for additional information.

LOCAL DELIVERY

Where available, customers within eligible local delivery areas may be offered local delivery during checkout.

Availability is determined by the delivery address entered at checkout and our current local delivery settings.

Delivery instructions and estimated timeframes will be provided where applicable.

RETURNS AND REFUNDS

Returns, refunds, damaged items, incorrect items, and other return-related matters are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

Nothing in these Terms is intended to limit rights or remedies that cannot legally be excluded under applicable consumer protection laws.

INTELLECTUAL PROPERTY

Unless otherwise stated, the content created for and displayed on the JASNAV Collective website—including our branding, logo, written product descriptions, original photographs, graphics, website content, and other original materials—is owned by or used with permission by JASNAV Collective and is protected by applicable intellectual property laws.

Certain products, designs, photographs, materials, trademarks, or other intellectual property may belong to their respective manufacturers, designers, suppliers, licensors, or other rights holders and are used or sold by JASNAV Collective as permitted.

Nothing on this website grants any person permission to reproduce, distribute, modify, commercially exploit, or falsely represent JASNAV Collective's protected content as their own without authorization.

THIRD-PARTY SERVICES

Our store may use services provided by third parties, including payment processors, shipping carriers, ecommerce technology providers, and other service providers.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

We are not responsible for third-party websites or services that are outside our reasonable control.

PROHIBITED USES

You may not use our website or its content to engage in unlawful activity, violate the rights of others, transmit malicious code, interfere with the website's security or operation, collect information unlawfully, or engage in fraudulent activity.

We reserve the right to restrict access to our services where reasonably necessary to protect JASNAV Collective, our customers, or our website.

DISCLAIMER AND LIMITATION OF LIABILITY

To the extent permitted by applicable law, JASNAV Collective will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.

The version published on our website at the time of your use or purchase will apply as required by applicable law.

GOVERNING LAW

These Terms of Service are governed by the applicable laws of Manitoba, Canada, and applicable federal laws of Canada, without limiting any mandatory consumer rights that may apply.

CONTACT

Questions regarding these Terms of Service can be submitted through the Contact Us page on our website.